100% Customer Satisfaction Guaranteed!

We make every effort for 100% customer satisfaction. If you are not 100% satisfied for any reason please email us at customerservice@prepaidia.com.

RETURN POLICY

Once a PIN number is delivered to the customer via e-mail THE SALE IS FINAL.

Prepaidia.com is not the underlying carrier for prepaid calling products. We strive to market only the best quality products from the best carriers in the industry. If you have any problem with a card access number, experience quality problems or are unable to use your prepaid card, please call the customer service number of the provider on your card. Customer Service should be able to resolve any problems you may have. Be sure to have your pin and access number available when calling customer service.

If the service provider customer service is unable to resolve your problem please email us at customerservice@prepaidia.com.

If you have a billing or rate question on the card you purchased please call the customer service number of the provider on you cards. At prepaidia.com, it is our goal to maintain up to date information about products and services offered on our website. If you experience a problem or have uncovered a discrepancy, we would appreciate hearing from you about it via email at customerservice@prepaidia.com.

You should be aware of the following general information and disclaimers for your own knowledge.

  • Rates are subject to change without notice.
  • Rates may be higher to international cellular phone numbers
  • Calls made from a payphone are subject to an additional charge
  • Phone card or Pin(s) are Non Refundable, Non Transferable, and Non Exchangeable. Prepaidia.com is not responsible for lost or stolen cards/Pins
  • Monthly, Bi-Monthly, Weekly Fees and/or taxes may apply on certain phone cards.
  • Other fees and charges not defined above may be charged on some card. Always read the card's specific information BEFORE you make a purchase

IMPORTANT: Each card has its own terms and condition set by its long distance carrier. Please click on the card(s) you are interested in and read that card's specific information BEFORE you make a purchase.